Privacy Policy

Stylecraft Yarns (“we”, “our”, “us”) is committed to protecting and respecting your privacy. This Privacy Policy explains how we collect, use, and protect personal information when you visit https://www.stylecraft-yarns.co.uk/ (“the Site”), in accordance with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.

By using our Site, you consent to the practices described in this Privacy Policy.

1. Information We Collect

We may collect the following personal information when you interact with our Site:

  • Contact information: Name, email address, phone number (e.g., via enquiry forms or email communications).
  • Technical information: IP address, browser type, operating system, referring website, pages visited, and date/time of visits (collected automatically via cookies).
  • Other information: Any details you provide when contacting us or signing up for newsletters, if applicable.

We do not sell or share your personal data with third parties for marketing purposes.

2. How We Use Your Information

We use your personal information for the following purposes:

  • To respond to your enquiries or requests.
  • To provide information about our products, ranges, or trade services.
  • To improve the Site and user experience.
  • To comply with legal obligations.

We will only process personal data when we have a legitimate reason to do so, such as your consent, contractual necessity, or legal obligation.

3. Cookies and Website Tracking

Our Site uses cookies and similar technologies to improve your browsing experience and analyse website traffic.

  • Essential cookies: Required for the Site to function correctly.
  • Analytics cookies: Help us understand how visitors use the Site, enabling us to improve performance.

Most browsers allow you to block or delete cookies, but this may affect the functionality of certain parts of the Site.

4. Data Retention

We will retain your personal information only for as long as necessary to fulfil the purposes for which it was collected, comply with legal obligations, resolve disputes, and enforce agreements.

5. Data Sharing

We do not sell or rent your personal data. We may share information with trusted third parties only where necessary to:

  • Comply with legal obligations;
  • Protect our rights or property;
  • Facilitate enquiries or trade communications on your behalf.

All third parties are required to handle your data in accordance with UK GDPR.

6. Your Rights

Under UK GDPR, you have the following rights:

  • Access your personal data and obtain a copy.
  • Request correction of inaccurate or incomplete data.
  • Request erasure of your data in certain circumstances.
  • Object to processing or request restrictions.
  • Withdraw consent at any time (where processing is based on consent).
  • Lodge a complaint with the Information Commissioner’s Office (ICO) if you believe your data has been mishandled.

To exercise your rights, please contact us using the details below.

7. Security

We implement appropriate technical and organisational measures to protect your personal data against unauthorised access, loss, or misuse. However, no method of transmission over the internet or electronic storage is completely secure.

8. Third-Party Links

Our Site may include links to third-party websites. We are not responsible for the privacy practices of these websites, and we encourage you to read their privacy policies before providing any personal data.

9. Changes to this Privacy Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page, and the “Last updated” date will be revised accordingly. Please check the Site periodically for updates.

10. Contact Us

If you have any questions about this Privacy Policy or how we handle your personal data, please contact us at:

Stylecraft Yarns
Website: https://www.stylecraft-yarns.co.uk/
Email: info@stylecraftltd.co.uk
Address: Spectrum Yarns, Spa Mill, New Street, Slaithwaite, HD7 5BB
Telephone: 01484 848435